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Showing posts with label Jobs loss. Show all posts
Showing posts with label Jobs loss. Show all posts

Sunday, 2 July 2017

Artificial Intelligence challenge – future “SMART “work force

Abstract
The Artificial Intelligence (AI) challenge will change the workforce practices in the future. Humans need to meet the challenges of AI and automation. This post looks into the skill sets challenges that the futuristic human worker will face to work and compete.

Main Body
A World Bank report published in 2015 indicated that a sizeable number of jobs would cease to exist with the advent of Artificial Intelligence (AI). Former world chess champion Gary Kasparov, who famously played against the IBM machine Deep Blue in the 90`s, has claimed, in a recent Ted talk event on “Artificial Intelligence’, that human behaviour and work practices need to adapt so that with, machines becoming more and more intelligent, humans and machines can co-exist rather than compete. An October`15 HBR article “How smart and connected products are transforming companies” by Michael Porter and James Heppelmann states, that in the future networked and data-driven world, most of the manufacturing firms will have to change from the traditional organizational structures to a revised structures wherein IT and data would be the fabric. Data flow, supported by IT tools, from both external and internal sources would drive analytics which in turn would give deeper business and customer insights. An another interesting trend that will be seen is “Uberization of workforce” where workers will be chosen from a pool for specific activities matching their skill sets, on a project to project basis, like we take an uber cab ride.

AI presents a huge challenge to the workforce and firms in terms of skill sets, training, and education and importantly a different set of soft skills and work practices. This leads to the important question – what are the skill sets required for both white and blue collared workers in the new age wherein humans will have to co –exist with machines? Workers will need to compete and co-exist not only with their colleagues but also with machines which probably is at a remote location in some other part of the world but also work in different organization structures as pointed out by Porter and Heppelmann.

We will see a workplace where, as a division of work between machines and humans, machines will take away a bulk part of the operational work due to their higher speed and efficiency and hence pressure will be on the human workforce will be add more value through innovation, lateral thinking and adding a more humane touch. The human workforce will also need a different team working skills to co-exist in an ecosystem of machines and humans.

These challenges lead to the regular question – how are the education systems of today preparing the workforce to address the challenges of the workplace of tomorrow especially at the schools level. The Finnish government has redesigned their schooling education system where, rather than studying subjects, the school children work together as a group and discuss relevant topics. This helps not only in understanding the topics but also build team skills, co-learning and sharing activities.


Thus the future workspace will see a combination of humans and machines in which the human workers using their co-machine workers as a platform to innovate and reduce time to produce results with better speed and efficiency. Traditional organizational structures will be broken down and new and flexible structures will be in place. The future workspace is a challenging place where different skill sets will be required and human workers need to be more “SMARTER” than today to face the machines challenge. Interesting world indeed!! 

Monday, 10 October 2016

Implications of Artificial Intelligence (AI) for a developing country - India

A recent World Bank (WB) report says that automation and digitization across the world will lead to significant loss of jobs with the bulk of job losses coming in the developing countries in Asia, Central America, East Europe and Africa. The World Economic Forum (WEF) predicts that developments in artificial intelligence (AI), robotics, nanotechnology, etc. will replace the need for human workforce by machines with the effects to be seen as early by 2020.

The development of artificial intelligence has ensured that low end jobs which can be standardization can be replaced by machines and robots. Jobs like bank tellers, clerks, call centre employees, blue collared jobs, etc. have seen humans being replaced by machines. Infact a high end hotel in Japan has got robots to work as ushers and waiters with a good increase in productivity. Developing nations, which are agriculture based and have low end manufacturing, will face the brunt unless corrective steps not taken.

Major countries affected are the developing nations…
Amongst the top 15 countries identified with the biggest threats, China ranks at no. 4 and India at no.11. The country at the top is the poor, famine affected Ethiopia followed by Nepal and Cambodia. Infact even the USA too faces a big threat too with about 62% of the present jobs in USA expected to be affected by 2020. The threat is so big that President Obama had to, in one of his speeches to the US Congress, identifying this loss as one of the biggest threats to the US jobs outlook.

What should nations do?
Does that mean that all technological advancements as stated above is detrimental for human beings? The answer is no! The WEF predicts that this move towards automation will create newer jobs to the extent of about 40-50% of the lost numbers. However the new jobs will require different and specialized skill sets in fields like computing, mathematics, architecture, etc. The key factor is that the new work force will have to re-skilled and re-trained and the new workplace will be distinguished by innovation and high degree of value addition which will require an open and collaborative workforce.

Professor David Deming of Harvard University argues that in the new workplace social skill sets like sharing, negotiation, empathy and co-operation will be highly required. As shown in figure no. 1 Prof. Deming has plotted the shift in the various jobs from the 80`s till early 2010`s which shows that highly skilled jobs like management consultants, financial managers, computer scientists, etc. have gained while low end jobs like mechanics, truck drivers, etc. have lost the most which is an indication for the futuristic work place as well. Google is testing driverless cars and the world has seen how the advent of shale gas has structurally changed the oil markets globally affecting a huge number of jobs in the Middle East.  
Fig no. 1: Jobs change trends

Experiments with Basic Income...
Many countries, to protect their unemployable population, are looking at implementing a Basic Income which is a type of social security with no strings attached. However this concept is still at a nascent stage with many pundits questioning it as a return to socialism which destroyed the Soviet bloc economies. Switzerland has had a national referendum on its implementation which was rejected by the people while Finland proposes to start the basic income on an experimental basis.

India and China will be major losers…
Amongst the top 15 nations, only India and China are the major growing economies globally and importantly have a high population, with the other countries in the list not even crossing the 100mn population mark.  The employment ratio in China and India stand at 58.4% and 38.8% respectively as per International Labour Organization (ILO) estimates and a quick calculation shows that about 310mn and 110mn jobs will be lost in China and India if the WB estimates are true. Thus the implications will be high for India and China. Basic income is not a choice for India and China given its huge population which will necessitate huge cash outflows with nil output.

China has built up its economy on export oriented manufacturing while Indian economy is driven by services and hence is exposed lesser to job losses. However Chinese economy and reserves are far more than India`s and hence can withstand the shocks better. Indian demographic profile is more oriented towards the younger side as compared to China and many other top nations in the world which requires more jobs to be created and hence automation job losses is a major threat to India.

Implications for India are high…
The major structural issues for India are:

1) The Indian education system emphasizes on individual brilliance with the secondary and tertiary education system not oriented towards focussing on innovation and creative thinking.

2)  India cannot afford to look at basic income as a social security against unemployment.

3) Mechanization can lead to job losses in the rural areas which depends on agriculture.

4) Job losses in the younger people can also lead to social tensions with one of the threats being the youth taking up nefarious activities.  

India, as one of the fastest growing economies and with aspirations to become a global superpower, cannot afford to be left behind by the wave of automation and digitization. Companies, government organizations, people, etc. need to adopt this wave to compete globally. However at the same time India is faced with the stark reality of a huge, young workforce force for whom jobs need to be ensured. The World Bank report focusses on a wide range of initiatives ranging from re skilling of workforce, child nutrition, etc.

What are the basic to do`s for India?

a) Basic overhaul of the education system - The present education system which is focussed on rote learning and marks based system makes the workforce incapable for productive employment. The present Indian government has given a big thrust to skills development focussing on building employment oriented skill sets amongst the workforce. Vocational education also needs to be given a thrust. Education curriculum has to orient towards application oriented studies with school education giving more thrust to practicals, experiments, etc. rather than theoretical studies. For example, many alternate education systems like Montessori, Krishnamurthy foundation trusts, etc. have defined education patterns with lots of focus on practical and social skills development.
 
b) Human Development - India still ranks very low on most of the Human Development Indices as compared to many of its global peers. As the WB report says, malnourishment amongst children needs to be addressed, as a medically unfit workforce is a big threat to a country.

c) Role of private sector - Private industry too can play its part in training and re skilling the workforce by investing in training and R&D.

India is still a developing country with a huge young workforce unlike its developed peers. India still requires a huge amount of investment in basic infrastructure, healthcare, etc. which theoretically can be done by machines but can be done by humans too. There is a significant social cost attached too due to automation of jobs and hence the key lies in productivity and cost of the labour and hence a well trained and skilled workforce can match upto many jobs which can be mechanized. For example road laying can be theoretically done by robots but a skilled workforce which is available in good numbers can do the trick.

Neuroscientist Simon Harris, in his Ted talk on Artificial Intelligence says that a final question mankind has to answer is how much of artificial intelligence and automation that it needs to promote. He says that with rapid strides in AI, computers and machines will take over more of the tasks and hence the above question to mankind. Do firms and governments understand the social costs of AI and automation?

AI will be a major disruption in the days to come but social aspects need to be addressed too to benefit the mankind!!